INTRODUCTION

The Fiorella Network Law Firm, in the practice of the legal profession, is committed to upholding the highest standards of professional ethics, transparency, and accountability, in accordance with the fundamental principles of the Italian legal system and the ethical rules governing the legal profession. This Code of Ethics constitutes the foundational document regulating relations with Clients, colleagues, institutions, and the community, ensuring integrity and quality in the legal services provided.
The legal profession, as established by Article 2 of Law No. 247 of December 31, 2012, has the function of ensuring citizens the effective protection of their rights, and must be exercised with freedom, autonomy, and independence. In this context, the Fiorella Network Law Firm is committed to operating in accordance with the principles of independence, loyalty, integrity, dignity, propriety, diligence, and competence, as set out in Article 3 of the same law.

FUNDAMENTAL PRINCIPLES
1. Professional independence and autonomy
2. rofessional competence and diligence
3. Loyalty and fairness

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DUTIES TOWARD CLIENTS
1. Duties of information and communication
2. Financial transparency
3. Quality of service

4. Technological safeguard clause
5. Management of conflicts of interest

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CONFIDENTIALITY AND DATA PROTECTION
1. rofessional secrecy
2. Protection of personal data
3. Retention and archiving

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RELATIONS WITH COLLEAGUES AND INSTITUTIONS
1. Professional integrity
2. Respect for institutions
3. Continuous professional development

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ADVERTISING AND COMMUNICATION
1. Principles of professional communication
2. Communication content

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SUSTAINABILITY AND SOCIAL RESPONSIBILITY
1. Social commitment
2. Environmental sustainability

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CONTROL AND MONITORING
1. Internal control system
2. Code updates

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FINAL PROVISIONS
1. Effectiveness and application
2. Violations
3. Interpretation

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ENTRY INTO FORCE

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SAFEGUARD CLAUSE

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FUNDAMENTAL PRINCIPLES

1. INDEPENDENCE AND PROFESSIONAL AUTONOMY

Fiorella Network Law Firm ensures the exercise of its professional activity with full autonomy and independence, basing every decision exclusively on the Client’s interests and on compliance with the law. Professional independence is an essential prerequisite for the effective protection of the rights and interests entrusted to the Firm, ensuring that every technical-legal assessment is free from external influences and aimed solely at achieving the best possible outcome in each case.

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2. PROFESSIONAL COMPETENCE AND DILIGENCE

In accordance with established case law, the Firm undertakes to provide services characterized by the qualified diligence referred to in Article 1176, paragraph 2, of the Italian Civil Code. As clarified by the judgment of the Court of Catania No. 4490 of 23 September 2024, professional diligence must not be measured against the average or mediocre lawyer, but rather against one of average preparation and attention—sufficiently skilled, diligent, and prompt—thus ensuring the quality of the professional service.
The duty of competence includes the obligation to keep one’s legal knowledge constantly updated, to deepen the specific subject matters handled, and, when necessary, to collaborate with specialists in order to guarantee the best possible assistance.

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3. LOYALTY AND FAIRNESS

Fiorella Network Law Firm conducts its activities in accordance with the principles of loyalty and fairness in dealings with all parties involved in its professional work. This commitment is reflected in transparent communication, honest evaluations, proper litigation strategies, and respect for the rules of professional competition.

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DUTIES TOWARD CLIENTS

1. DUTIES OF INFORMATION AND COMMUNICATION
The Firm recognizes the duty to inform Clients as fundamental, a duty articulated in multiple aspects according to established case law. As affirmed by the Italian Supreme Court (Civil Division III, Order No. 15271 of 30 May 2023), the Lawyer is required to inform the Client of all factual and legal issues that may prevent the achievement of the desired result or entail the risk of harmful consequences. The duty to inform includes:
Initial information:
At the time the assignment is conferred, the Client is clearly informed of the nature and importance of the mandate, the activities to be carried out, the planned initiatives and possible solutions, as well as the expected duration of the proceedings and the foreseeable costs, as provided for by Article 13 of Law No. 247/2012. At this stage, the Lawyers and collaborators who will form the working team will also be specifically identified, so that the Client may have clear points of contact throughout the entire duration of the professional mandate.
Ongoing information:
Throughout the mandate, the Client is kept constantly informed about the progress of the matter, procedural developments, the strategies adopted, and any circumstances relevant to the protection of their interests.
Duties of prompting and dissuasion:
The Firm undertakes to request from the Client all necessary or useful information in their possession for the optimal management of the case, and to advise against initiating or continuing litigation with a likely unfavorable outcome, in accordance with established case law principles.

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2. ECONOMIC TRANSPARENCY

In accordance with the transparency principle set forth in Article 13 of the Professional Law for Lawyers, the Firm undertakes to:
• Provide written communication of the foreseeable cost of the service, distinguishing between fees, expenses, and professional compensation
• Agree on the fee preferably in writing at the time the mandate is conferred
• Provide clear information on the criteria used to determine the compensation
• Disclose the level of complexity of the assignment and all foreseeable costs

 

3. QUALITY OF SERVICE
The Firm guarantees high–quality professional services through:
• Thorough analysis of each entrusted case
• Selection of the most appropriate procedural strategies
• Use of the most suitable technical tools
• Strict compliance with procedural deadlines
• Careful drafting of all pleadings and documents
As clarified by the judgment of the Rome Court of Appeal No. 6289 of 8 October 2024, the relationship between Lawyer and Client constitutes an obligation of means, not of result; accordingly, any breach by the professional must be assessed in light of the violation of the duties inherent in the performance of professional activity.

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4. TECHNOLOGICAL SAFEGUARD CLAUSE

The use of technological tools by Fiorella Network Law Firm is always subject to full compliance with the fundamental principles of the legal profession, as established by the professional law and the Code of Ethics, ensuring that technological innovation serves the purposes of professional excellence and never replaces the judgment or responsibility of the legal professional.
The Firm guarantees that the use of the most advanced technologies in the sector, supported by top–level IT professionals, is aimed exclusively at improving the quality of legal services, while always preserving the central role of human professional expertise. Artificial intelligence—used solely for case law and legislative research on official databases—serves as a support tool and never replaces intellectual analysis, legal strategy, or the drafting of legal documents, which remain the exclusive prerogative of qualified lawyers, in accordance with the highest ethical standards of the legal profession.

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5. MANAGEMENT OF CONFLICTS OF INTEREST
he Firm adopts rigorous procedures for identifying and managing conflicts of interest, ensuring that each assignment is accepted only when full protection of the Client’s interests can be guaranteed without compromise or influence arising from other professional relationships.

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CONFIDENTIALITY AND DATA PROTECTION

1. PROFESSIONAL SECRECY

In compliance with Article 6 of Law No. 247/2012, Fiorella Network Law Firm ensures strict observance of professional secrecy and the utmost confidentiality regarding facts and information acquired during representation and legal assistance in court, as well as during legal counseling and out-of-court assistance.
This obligation extends to all collaborators, employees, and trainees of the Firm, who are properly trained and bound to comply with secrecy and confidentiality obligations.

2. PROTECTION OF PERSONAL DATA

The Firm strictly complies with European and national regulations on personal data protection, implementing appropriate technical and organizational measures to ensure a level of security appropriate to the risks of processing.
In particular, the Firm:
• Processes Clients’ personal data exclusively for purposes related to the exercise of professional activity
• Adopts security measures to prevent data loss, unlawful or improper use, and unauthorized access
• Provides adequate training to all staff on data protection principles and rules
• Appoints a Data Protection Officer (DPO), where required
• Ensures the exercise of data subjects’ rights as provided by the GDPR

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3. STORAGE AND ARCHIVING
The Firm adopts secure and compliant archiving systems, ensuring the retention of documents for the periods required by law and ethical rules, in accordance with the principles of data minimization and storage limitation.

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ROFESSIONAL LIABILITY

1. LIABILITY STANDARDS
Fiorella Network Law Firm acknowledges its professional liability in accordance with principles established by case law. As clarified by the judgment of the Court of Rome No. 14287 of 19 September 2024, a professional services contract does not oblige the Lawyer to achieve the desired result, but requires the adoption of the solution that best protects the Client through careful and proper professional choices.
As specified by the Court of Appeal of Bari in judgment No. 1213 of 26 September 2024, the Lawyer must perform the mandate in accordance with the diligence standard set out in Article 1176, paragraph 2, of the Italian Civil Code, characterized by professional expertise and the use of technical tools suitable for the required service.

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2. INSURANCE COVERAGE
The Firm maintains a professional civil liability insurance policy adequate to the risks inherent in its activities, ensuring coverage for any damages caused to Clients in the exercise of professional services, in compliance with Article 12 of Law No. 247/2012.

3. COMPLAINT MANAGEMENT

The Firm has implemented internal procedures to ensure the prompt and effective handling of any complaints or objections raised by Clients, guaranteeing an impartial review and an appropriate response to each report.

RELATIONS WITH COLLEAGUES AND INSTITUTIONS

1. PROFESSIONAL FAIRNESS
In dealings with colleagues, the Firm adheres to principles of fairness, loyalty, and mutual respect, avoiding conduct that may harm the dignity of the profession or damage professional cooperation.

2. RESPECT FOR INSTITUTIONS
The Firm recognizes the fundamental role of judicial and administrative institutions, maintaining an attitude of respect and cooperation while exercising its defensive functions fully and independently.

3. CONTINUING EDUCATION
The Firm promotes the continuing education of all its members, actively participating in training initiatives organized by professional bodies and competent institutions, in order to keep professional skills constantly updated, in compliance with Article 11 of Law No. 247/2012.

ADVERTISING AND COMMUNICATION

1. PRINCIPLES OF PROFESSIONAL COMMUNICATION

In accordance with Article 10 of Law No. 247/2012, the Firm adopts forms of informational advertising that are transparent, truthful, and accurate, avoiding comparative, ambiguous, misleading, denigratory, or suggestive communications.

2. CONTENT OF COMMUNICATIONS

Public communications concern exclusively:
• The professional activity carried out
• The organization and structure of the Firm
• Any specializations and scientific or professional titles held
• The nature and limits of the professional obligation

SUSTAINABILITY AND SOCIAL RESPONSIBILITY

1. SOCIAL COMMITMENT

Fiorella Network Law Firm acknowledges its social role and is committed to promoting access to justice and the protection of rights, including through participation in legal aid (patrocinio a spese dello Stato) and initiatives of social and cultural relevance.

2. ENVIRONMENTAL SUSTAINABILITY
The Firm adopts environmentally sustainable practices, promoting responsible use of resources, digitalization of processes, and the reduction of the environmental impact of its activities.

CONTROL AND MONITORING

1. INTERNAL CONTROL SYSTEM

The Firm has implemented an internal control system to verify compliance with this Ethical Code and with professional ethical standards, through periodic monitoring procedures and assessments of the quality of the services provided.

2. UPDATING OF THE CODE
This Ethical Code is periodically reviewed and updated to ensure its alignment with regulatory and case-law developments, as well as with best professional practices.

FINAL PROVISIONS

1. EFFECTIVENESS AND APPLICATION

This Ethical Code enters into force on the date of its approval and applies to all members of Fiorella Network Law Firm, including collaborators, trainees, and administrative staff.

2. BREACHES

Breaches of this Ethical Code constitute non-compliance with professional obligations and may lead to the adoption of internal disciplinary measures, without prejudice to any disciplinary proceedings before the competent Bar Association.

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3. INTERPRETATION

The interpretation of this Ethical Code must be carried out in accordance with the general principles of the legal system, the legal profession’s ethical rules, and the principles established by case law on professional liability.
This Ethical Code represents Fiorella Network Law Firm’s commitment to professional excellence, transparency in relations with Clients, and contributing to the proper functioning of the justice system, in the awareness that professional ethics form the foundation of the trust that citizens place in the legal profession and in judicial institutions.

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ENTRY INTO FORCE
This Regulation has already been approved and has been in effect since 1 September 2025, until any future update, and applies to all individuals operating within the Law Firm and to all personal data processing activities carried out, regardless of the nature of the collaboration relationship.

SAFEGUARD CLAUSE
For any matters not expressly governed by this Regulation, the provisions of the GDPR, the national implementing legislation, the professional law governing lawyers, and the Code of Legal Ethics shall apply.